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Insignia HD radio repair

Fix the common DoS (Death of Silence) problem for $20, same day return via USPS 1st class mail with tracking #. See my blog for details. Please use the comment below to send your request (or feedback), fill in your email so I'll send you the shipping address. Cash, check, money order, credit cards and PayPal are all accepted. I won't respond here to requests other than questions.


Comments.
Mike Langley

Can you also repair an Audiovox iHD-P01A for the same issue?

Published on May 10th, 2018 - 08:05 AM, from Sacamento area
   Reply

Theodore Mascott

Insignia battery will not hold a charge.

Can you fix? If so, how much $?

Thanks

Published on November 09th, 2017 - 06:55 AM, from Naples, FL
   Reply

Theodore Mascott

The battery will not hold a charge.

Can you fix? And what is the cost?

If so, I need your address.

Thanks

Published on November 09th, 2017 - 06:53 AM, from Naples FL
   Reply

Michael Schuster

I have an original model NS-HD01 whose battery has developed an incredibly high self-discharge rate after full charge. I was going to attempt a replacement but all of the online listings for replacement batteries are for the NS-HS01A. In your comparison photos the batteries look physically compatible but I can't be sure. Since you have disassembled both models perhaps you could give me a pointer; or perhaps you offer a battery replacement service too. Thanks!

Published on November 01th, 2017 - 06:03 AM, from New Jersey
KoTs

I used a HD01A in HD01, so vice versa should fit too.

Published on November 06th, 2017 - 08:24 AM
Matthew Reaves

I have owned several of the NS-HD01 series radios and would LOVE to finally have one working. Mine is in great shape but has the DOS issue. PLEASE send me instructions on how to fix with your $20 service. Thanks!!!!!

Published on September 16th, 2017 - 20:02 PM, from Pensacola, FL
   Reply

Jim

My NS-HD01A has gone silent

Published on August 28th, 2017 - 18:20 PM, from Springfield
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Leo Tick

want to send insignia radio for audio fix

Published on May 21th, 2017 - 07:07 AM, from new York
   Reply

David O

I have the no sound issue. Could you please send me the details. Thanks.

Published on January 23th, 2017 - 15:57 PM, from Maryland
   Reply

Lukas

Hi, could you please send me an instructions of what what pins to short and where the resistor goes if possible? I would really like to attempt to fix it myself. Or please send me an address where I can ship it to (ssuming you still fix these units). I really like this thing and want it working again. I have NS-HD01 with the Cirrus 43L21C (BC1031) chip. I would really appreciate any info. Thank you.

Published on January 21th, 2017 - 20:57 PM, from New Orleans
   Reply

Nate

I have an HD01A that doesn't play sound- could you help me get it working?

Thanks
Nate

Published on January 13th, 2017 - 05:56 AM, from Wisconsin
   Reply

Andy Setlow

I'm ready for your $20 fix -- please send instructions.

Regards, Andy

Published on January 11th, 2017 - 08:02 AM, from Huntsville
   Reply

William Johnson

Are you still repairing HD radios? I have an Insignia HD NS-HD01A with no sound.

If yes, please send details.

Thank you.
Bill Johnson

Published on December 30th, 2016 - 12:21 PM, from Argyle WI
   Reply

John

I have an Insignia HD radio with same problem described. It powers up, finds, tunes and locks stations but no sound out. Please send details

Published on October 16th, 2016 - 15:36 PM, from Richmond, VA
   Reply

Larry Terrell

Hi. I have a "No Sound" problem with my NS-HD01A, as well as a possible dead battery. Are you still doing the repairs? Also, where the heck can you get a new battery. Thanks, Larry

Published on October 04th, 2016 - 19:43 PM, from 1624 14th Ave. ST Paul Park, MN55071
KoTs

Any cell phone battery that has the same physical dimensions or smaller will work.

Published on October 04th, 2016 - 20:12 PM
Dave McDougall

How does someone get their failed radio repaired with you - where do I send it (actually)?

Published on September 24th, 2016 - 16:46 PM, from Kent, WA
Dave McDougall

Thanks for the quick fix Sean...excellent work.

Sean repaired two radios I sent to him. They both work fine now and his turn around time was excellent. I highly recommend you send your NS-HD01 radios that have experienced sudden and unexplained muteness to him for a fix.

Published on September 29th, 2016 - 19:24 PM
KoTs

You welcome.

FYI: I have fixed lots of these radios since I figured out the DOS problem, none of them have happened again.

Published on October 01th, 2016 - 21:23 PM
DJ

Sean,
just wanted to say I have received the radio and it is working great!
I will be sure to contact you in the future if I ever get another one of these which needs repair.

Thanks again, and best regards,
D.J.

Published on September 22th, 2016 - 13:04 PM, from NJ
KoTs

Thank you, and glad to have the chance to help.

Published on September 22th, 2016 - 14:01 PM
Lee F

Hi Sean,
Please let me know where I can send my NS-HD01which has the dreaded DoS problem for a repair.
Thanks for your help,
Lee

Published on September 19th, 2016 - 18:45 PM, from Los Angeles
   Reply

D.J.

Hi Sean, I too have a NS-HD01A radio which I'd like to send in for repair. Please let me know the address to contact you/send the radio and payment to.

Thanks and regards,
D.J.

Published on August 28th, 2016 - 14:33 PM, from NJ, USA
KoTs

Hi, the email address you provided is invalid.

Published on August 29th, 2016 - 16:26 PM
D.J.

Thanks Sean.
Sorry, I keep getting a message saying "There was in error in sending your comment", but I think this time I got it to go through. Please let me know.

Thanks again,
D.J.

Published on September 04th, 2016 - 07:08 AM, from NJ, USA
David Beahn

Hi,
I'm not sure my first email was sent successfully.
I have two of the hD radios that need repaired. What is the cost and the address?
Thanks

Published on July 23th, 2016 - 06:04 AM, from Tallmadge, OH
   Reply

Henry

My NS-HD01 insignia HD radio finally went mute after 4 1/2 years of usage. I bought it on ebay and it was already used.. Can you tell me what I need to solder to fix this this? Or do you have a mailing address? I have taken it apart many times before.

Published on July 15th, 2016 - 11:57 AM
   Reply

ron schempp

Hello, can you please send me your info so that I may send you my DOS HD NS-HD01A radio. I understand you charge $20.00 and will send back via USPS.

Thanks,
Ron Schempp

rschempp@charter.net

Published on May 15th, 2016 - 07:06 AM, from apple valley mn
KoTs

Sent, thank you!

Published on May 15th, 2016 - 10:00 AM
Connie Bunton

Are you still repairing HD radios? I have an Insignia HD NS-HD01 with no sound.

If yes, please send details.

Thank you.
Connie

Published on January 19th, 2016 - 08:00 AM, from Louisiana
   Reply

Gum

Hi. I have a "No Sound" problem with my NS-HD0, as well as a possible dead battery. Are you still doing the repairs? Also, where the heck can you get a new battery. Thx

Published on December 06th, 2015 - 06:33 AM, from Florida
   Reply

achab

I have registered, insert my email and pressed the "send" button, but I got no email (and SPAM folder is empry).
Can you check it, please?
Warm regards.

Published on December 05th, 2015 - 01:46 AM
KoTs

Please wait till the working hours of Pacific time.

Published on December 05th, 2015 - 06:15 AM
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